Last updated: 31 October 2025
Website: https://hairsolutionsandpatch.com/

1) Who we are

“Hair Solutions & Patch” (“we”, “our”, “us”) ek hair treatment & hair patch service provider hai. Is Privacy Policy ka maksad batana hai ki hum aapka data kaise collect, use, share aur protect karte hain.

2) What data we collect

• Contact details: naam, email, phone, city (jab aap form/WhatsApp se poochhte ho).
• Appointment info: preferred date/time, service interest, notes.
• Communication data: emails/WhatsApp/chat messages.
• Technical data: IP address, device/browser info, pages visited, cookies.
• Media (optional): reference photos if you share for consultation.

Sensitive health info: Agar aap voluntarily scalp/hair condition details share karte ho, hum use sirf consultation ke purpose se handle karte hain.

3) How we use your data

• Inquiries aur appointments ko manage karne ke liye.
• Services, pricing, offers ya policy updates batane ke liye.
• Website ko improve, security maintain aur analytics ke liye.
• Legal/compliance requirements ko meet karne ke liye.

4) Legal basis (India)

Hum aapka data aapki consent, contractual necessity (appointment/service), legitimate interests (security, analytics) aur legal obligations ke basis par process karte hain.

5) Cookies & tracking

Hum essential, performance/analytics (e.g., Google Analytics) aur preference cookies use kar sakte hain. Aap browser settings se cookies control/clear kar sakte ho. Kuch features cookies ke bina sahi kaam nahi karenge.

6) Sharing of data

• Service providers: hosting, analytics, communication tools (e.g., email/WhatsApp integrations) — NDA/DP terms ke saath.
• Legal authorities: jab law enforce ya protect rights/safety zaruri ho.
• Business transfers: agar ownership change hoti hai to aapka data nayi entity ko transfer ho sakta hai, same protection ke saath.

Hum aapka data sell nahi karte.

7) Data retention

• Inquiry/appointment records: up to 24 months from last interaction (ya law ke hisaab se).
• Analytics logs: typically 12–24 months.
  Retention ke baad data securely delete/anonymize ho jata hai.

8) Your rights

• Access/Review/Correct your data
• Delete/Withdraw consent (prospective)
• Opt-out of marketing messages (SMS/Email/WhatsApp ke footer instructions follow karein)

Request bhejne ke liye Contact section dekhein.

9) Security

We use reasonable technical & organizational measures (HTTPS, access controls). Internet pe 100% security guarantee possible nahi hoti—apni credentials safe rakhein.

10) Children’s privacy

Hum 18 se kam umar ke users se knowingly data collect nahi karte. Parent/guardian ko request hai ki bachchon ke data ke liye hume contact karein deletion ke liye.

11) Third-party links

Website par third-party sites/plugins ke links ho sakte hain. Unki privacy practices ke liye hum responsible nahi hain—unke policies review karein.

12) International transfers

Agar third-party tools servers India ke bahar ho, to data cross-border transfer ho sakta hai. Hum commercially reasonable safeguards maintain karte hain.

13) Changes to this Policy

Kabhi bhi update ho sakta hai. “Last updated” date check karte rahein.

14) Contact

Hair Solutions & Patch
Address: Parvati Hub, 301, opp. Bunty Juice Center, Roshan Nagar,
Borivali West, Mumbai, Maharashtra 400092
Email: hello@hairsolutionsandpatch.com
Phone/WhatsApp: +91 9930321055